CONTACT US
We’re Here to Support Your Kitchen Experience
At trevonxy, we are dedicated to helping customers find practical kitchen solutions that make cooking and kitchen organization easier.
If you have questions about our kitchen products, orders, payments, shipping, returns, or any other shopping concerns, our customer support team is here to assist you.
For faster support, please provide your order information and a clear description of your request when contacting us.
Customer Service Email
For order-related assistance, please include:
• Your full name
• Order number
• Email address used during checkout
• Details about your question or concern
• Photos or screenshots if related to a product issue
This information helps us review your request and provide a faster response.
Telephone Support
020-31561360
Service Hours:
9:00 AM – 6:00 PM PDT
We Can Help With
Our support team can assist with:
• Product questions
• Kitchen product details
• Order confirmation
• Order updates
• Shipping and delivery information
• Payment questions
• Missing or incorrect items
• Damaged product concerns
• Return and refund requests
• Checkout assistance
Privacy Requests
For privacy-related questions or requests regarding your personal information, please contact:
Please provide relevant details so our team can properly assist you.
Business Information
Store Brand: trevonxy
Operating Entity: Henan Weiji Information Technology Co., Ltd.
Registered Address:55 Jinxing Xifu, Building A, 100 meters east of the intersection of Guangming Road and Zongqi Road, Weishi County, Kaifeng City, Henan Province, China
Customer Service Email:service@trevonxy.com
Customer Service Phone:020-31561360
Phone Support Hours:9:00 AM – 6:00 PM PDT
Return Notice
Before sending any kitchen product return, please contact our customer service team first.
Our team will provide the appropriate return instructions and help ensure your request is processed correctly.