Terms of use

These Terms of Use govern your access to and use of the trevonxy website.

The website is operated by:

Henan Weiji Information Technology Co., Ltd.

By accessing or using this website, you agree to these Terms of Use.


1. Permitted Use

You may use the trevonxy website for lawful purposes, including:

• Browsing kitchen products and information
• Making personal purchases
• Managing your account where available
• Contacting customer support
• Accessing product and service information

You agree to use this website responsibly and in accordance with applicable laws.


2. Prohibited Conduct

You may not:

• Use the website for unlawful activities
• Attempt unauthorized access to website systems
• Interfere with website security or operation
• Upload harmful code, viruses, or malicious content
• Attempt to disrupt website services
• Place fraudulent orders
• Provide false personal information
• Copy website content without authorization
• Use automated methods that may damage or overload our services
• Violate intellectual property rights


3. Accounts

If you create an account through our website, you are responsible for maintaining the confidentiality of your account information.

You should notify us promptly if you believe your account has been accessed without authorization.

trevonxy is not responsible for losses caused by failure to protect your account credentials.


4. Website Information

We aim to provide accurate and updated information on our website.

However, occasional errors may occur regarding:

• Product descriptions
• Product images
• Product specifications
• Inventory availability
• Pricing information
• Promotional details
• Shipping information

We reserve the right to correct information when errors are identified.


5. Product Images

Product images are provided to help customers understand our kitchen products.

Actual product appearance may vary slightly due to:

• Lighting conditions
• Photography settings
• Screen display differences
• Manufacturing updates
• Packaging changes

Minor variations do not affect product functionality.


6. Intellectual Property

All content available on trevonxy may be protected by intellectual property laws.

This includes:

• Text
• Images
• Graphics
• Product descriptions
• Brand elements
• Videos
• Website layouts
• Product presentations
• Logos
• Software materials

Unauthorized reproduction, distribution, or commercial use is prohibited.


7. trevonxy Brand

The trevonxy name, logo, and brand materials may not be used in a way that suggests false endorsement, partnership, authorization, or affiliation.

Any use of our brand assets requires prior written permission.


8. User-Submitted Content

If you submit reviews, photographs, comments, feedback, or other materials, you confirm that:

• You have the right to provide such content
• The content does not violate any laws or third-party rights
• The content is not misleading, harmful, or inappropriate

By submitting content, you allow trevonxy to use it for customer service, website improvement, and related purposes.


9. Third-Party Services

Our website may use third-party services, including:

• Shopify
• Payment providers
• Shipping providers
• Analytics services
• Marketing platforms

These services may operate according to their own terms and privacy policies.


10. Website Availability

We aim to maintain reliable website access.

However, uninterrupted availability cannot always be guaranteed.

Website access may temporarily be affected by:

• Maintenance
• Technical issues
• Network interruptions
• Security updates
• Third-party service interruptions


11. Product Use

Customers are responsible for reviewing product information and using products according to their intended purpose.

Please follow any included product instructions, care recommendations, and safety guidance.


12. Limitation of Liability

To the maximum extent permitted by applicable law, trevonxy is not responsible for indirect losses resulting from:

• Improper product use
• Website interruptions
• Third-party service failures
• Events outside our reasonable control

Nothing in these Terms limits consumer rights that cannot legally be excluded.


13. Updates

We may update these Terms of Use when:

• Website features change
• Business practices change
• Legal requirements change

The latest version will be published on this page.


14. Contact

If you have questions regarding these Terms of Use, please contact:

service@trevonxy.com

Business Information

Store Brand: trevonxy
Operating Entity: Henan Weiji Information Technology Co., Ltd.
Registered Address:55 Jinxing Xifu, Building A, 100 meters east of the intersection of Guangming Road and Zongqi Road, Weishi County, Kaifeng City, Henan Province, China
Customer Service Email:service@trevonxy.com
Customer Service Phone:020-31561360
Phone Support Hours:9:00 AM – 6:00 PM PDT